Privacy Policy

KSW Property Pty Ltd (“KSW Property”, “we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Personal Information We Collect

We may collect personal information such as:
- Your full name, contact details (phone number, email, address)
- Property ownership and transaction details
- Identification documents (for verification or compliance purposes)
- Financial information (for payment processing or leasing purposes)
- Any other information relevant to property sales, appraisals, or marketing

We may also collect non-personally identifiable information (e.g., website usage data via cookies).

2. How We Collect Personal Information

We collect information directly from you when you:
- Enquire about or purchase a property
- Subscribe to our newsletter or marketing communications
- Engage with us via phone, email, online forms, or in person
- Visit our website (via cookies or analytics tools)

We may also collect information from third parties, such as property developers, agents, or marketing partners, when required to provide services to you.

3. Why We Collect Your Information

We collect and use your personal information for purposes including:
- Facilitating property sales, purchases, or leasing services
- Providing appraisals, valuations, and market updates
- Marketing and promoting properties or related services
- Responding to your enquiries and providing customer support
- Complying with legal obligations (e.g., anti-money laundering regulations)

4. Disclosure of Your Information

We may disclose your personal information to:
- Property developers, vendors, or purchasers as part of a transaction
- Our service providers (e.g., IT, marketing, legal, accounting)
- Regulatory or government authorities where required by law
- Other third parties with your consent or as permitted by law

We do not sell your personal information to third parties.

5. Data Security

We take reasonable steps to protect your information from misuse, loss, and unauthorised access or disclosure. This includes physical, electronic, and procedural safeguards.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Accessing and Correcting Your Information

You have the right to access personal information we hold about you and request corrections if it is inaccurate, out of date, or incomplete. Please contact us using the details below to make such a request.

7. Marketing Communications

We may send you updates about properties, services, or events we believe may interest you. You can opt out at any time by using the unsubscribe link in our emails or contacting us directly.

8. Cookies and Website Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to track usage patterns, improve website functionality, and enhance user experience. You can manage cookie preferences through your browser settings.

9. Overseas Disclosure

While most of your information is stored in Australia, we may use cloud services or third-party providers that store data overseas. We take reasonable steps to ensure such providers comply with applicable privacy laws.

10. Contact Us

For any questions about this Privacy Policy, or if you wish to access or update your personal information, please contact:

KSW Property Pty Ltd
Address: PO BOX 707, South Perth WA 6951
Contact Numbers: 0436 377 333
Email: info@kswproperty.com.au

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date noted below.

Effective Date: 1/08/2025